Frequently Asked Questions
We are here to address any queries you may have regarding our products.
General Queries
Tikli Weaves - Where Every Saree is a Drop of Happiness, self-expression, warmth, and comfort.Every Tikli saree is carefully selected to accentuate its significance, encouraging you to wear your heritage and culture with pride. We specialize in handloom sarees, designer sarees, crafted with attention to detail and quality materials sourced from various part of the country.
You can reach our customer support team via email at tikliweaves@gmail.com, phone or whatsapp at +91 7021837622, or through the whatsapp live chat feature on our website during business hours. We are here to assist you with any questions or concerns you may have.
Currently, we operate as an online-only store to reach our customers. However, we occasionally participate in pop-up events or exhibitions. Follow us on social media or subscribe to our newsletter to stay updated on upcoming events and new launches.
Absolutely! Our sarees are designed to flatter different body types and sizes. We offer a diverse range of styles, including lightweight sarees to drapery options. However, we believe that every saree gives an individual a confidence and warmth that you don’t have to worry about your body structure.
Yes, our sarees are versatile and can be styled for various occasions, including casual outings, festive celebrations, weddings, and formal events. Explore our collection to find sarees suitable for every occasion.
Our website displays real-time inventory, so you can see if a saree is in stock before placing your order. If a saree is out of stock, you can sign up for notifications to be notified when it becomes available again.
Absolutely! You can reach out to us via WhatsApp (provided on our website) or DM us on Instagram or write and email for assistance before making a purchase. Our team is here to help you choose the perfect saree.
To stay updated on our latest saree collections, you can subscribe to our newsletter on our website and follow us on social media platforms. By doing so, you'll be the first to know about our newest saree releases and updates.
Product Queries
Our website offers a variety of filters such as fabric type, style and price range to help you find the perfect saree to suit your preferences and needs. If you can't find what you're looking for using the filters, simply type the saree's name or style in the search bar for relevant results. Additionally, our customer service team is available to provide personalized recommendations.
We have provided care instructions with each saree available online to ensure its longevity. Generally, we recommend dry cleaning for delicate and silk sarees and hand washing with mild detergent for others. Avoid machine washing and direct sunlight exposure to preserve the colors and fabric quality.
Most of our sarees undergo a natural dyeing process, which can result in slight variations in color from batch to batch. The colors may appear slightly duller compared to the pictures due to the use of natural dyes. Additionally, please note that the pictures are taken in daylight or under specific shoot lighting conditions, which may affect the color slightly.
It's normal for sarees made with natural dyes to bleed some color. However, you can try home remedies such as adding salt to cold rinse water, which might help reduce color bleeding.
Most of our sarees come with a running blouse piece. If a saree does not include a blouse, it will be mentioned in the product description.
We offer sarees in a variety of fabrics including Mulmul Cotton, Chanderi Silk, Assam Silk, Art Silk, and Maheshwari Silk. We are continuously striving to expand our range with new fabric options.
While we believe in the charm of traditional saree draping, we also offer the option to customize sarees into ready-to-wear styles upon request. These sarees would be tailored to your measurements and will incur additional charges.
Order Confirmation Queries
Upon successful placement of your order, you will receive a confirmation email on your registered email address. If you do not find the email in your inbox, kindly check your spam or promotion folder. If the confirmation email is still not found, please don't hesitate to reach out to us, and we'll promptly resend the confirmation for your peace of mind.
We do not accept orders via social media platforms or WhatsApp. Orders can be conveniently placed only through our official website. However, feel free to connect with us on Instagram, Facebook, or WhatsApp for any product-related queries; we're here to assist you!
We strive to process orders promptly; however, if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been dispatched, we will not be able to make changes. Simply drop us an email at tikliweaves@gmail.com to request order cancellation. For urgent cancellations, you can also message or call us at +917021837622.
We apologize for any inconvenience you may experience while placing your order. Here are some troubleshooting tips: Try using a different browser or device. If the issue persists, please contact us via email at tikliweaves@gmail.com or call us at +917021837622. Our team will gladly assist you in completing your order.
If you accidentally placed duplicate orders, please get in touch with us immediately. We'll promptly cancel one of your orders and process a refund using the original payment method. Your satisfaction is our priority.
Shipping Queries
Standard shipping is complimentary across India. However, if you choose express delivery, a nominal fee of will be applied.
We strive to dispatch orders promptly within 5-7 business days from receipt, or as otherwise specified for specific items. Delivery times vary depending on the destination city, typically taking 5-6 business days. Occasionally, unforeseen circumstances may cause delays in shipment. We appreciate your patience during such times and assure you of our efforts to expedite your delivery. For any further assistance or queries regarding your shipment or delivery, please reach out to us at tikliweaves@gmail.com or message us on WhatsApp at +91 7021837622.
At present, we do not accept international orders.
Payment Queries
We accept various online payment methods, including credit/debit cards and Gpay etc. cash on delivery (COD) is not available. You can choose the preferred payment option during checkout.
If your payment is unsuccessful, make another attempt at payment using an alternative payment method.
Occasionally, payments may take up to 10-15 minutes to process. If you haven't received a confirmation after this period, it's likely that your payment failed. In the case of failed payments, the amount is automatically refunded to the original payment source within 7-10 days.
Returns & Exchanges Queries
Standard shipping is complimentary across India. However, if you choose express delivery, a nominal fee of will be applied.
We do not offer refunds. No refunds will be provided for any orders.
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